Imagine that you own a shop that has quite a few regular customers, but you discover that one random day you have had little to no business come your way. You send out an instant coupon giving your faithful customers 15% off and the response is tremendous. This is possible through mobile marketing.
Use dedicated short code. The can be pricey, but they insure that you keep your brand intact. Avoid shared short codes if you are a larger company. Not only because you want people to recognize your own code, but there may be some legal consequences if the other company sharing the same code abuses the system.
Make it easy for your customers to share your mobile marketing message. Options such as discounts based on referrals or suggestions to forward a special offer to a friend can lead to increased word of mouth advertising. Many consumers look to friends and family for recommendations, so making it easy to share your mobile messages can significantly increase your customer base.
Always supply a call to action. Your customers need to know what they should be doing to purchase from you, and if you do not give them the answer, they will not be purchasing from you any time soon. Tell them you have what they need, and tell them how to get it.
Keep track of a customer’s buying habits, and use those results. Personalize your messages to a customer based on their actual habits and you will find that people become more interested in your business. When you take the time to make a person feel important, they will become return customers much more easily.
Use mobile marketing as a means of communication not a means for profit. Your business may be very important to you, but you need to remember that customers do not take well to being treated like money bags. Using your mobile campaign to actually talk to them will increase your sales more than promotions.
Separate your customers. If you have a business that offers many different types of products or services, you may want to poll your customers to find out what they most want to hear about. Doing so can give you separate lists of customers with similar interests, so you will be able to send them information pertinent to them.
There’s no reason in the world why older media cannot make its way into your new mobile marketing campaign. You’ll just have to rethink how this material is being presented to your customers. You’ll definitely have to think about streamlining it and making it shorter and a lot more poignant.
Remember that mobile marketing, although it takes place via the mobile net mostly, does not have to work in promotion of an internet business. You can use mobile marketing to promote any on-location business too. In fact, this will allow your customers to see that you’re even more tangible and not just an over-the-phone marketer.
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